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Wednesday, June 25, 2008

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I'm quite happy that is short as this means I haven't had any big problem during
these months. Just 2 things to add to what I wrote in the past:



I've had seldom connectivity problems to our websites, I couldn't always check
if it was hostgator problem or other problem related to my connectivity but
sometimes it really looked like it was hostgator problem.

I'm just talking about few times for some minutes. Not really a problem for us.



The only really annoying thing it happened is that once one of our website
(vagabondo.net) has been discontinued because it loaded too much the server.
Generally speaking suspending a site because is loading too much the server
could even be a positive thing (you prevent the whole server sites to slow down
too much, you can have time to see if someone is "attacking" the server or the
site ecc.). What I'm complaining about is:



1) We received no warning about it, not before, not after the site was
suspended!!! We just realized it, wrote to support and got an answer after few
hours.



2) We received no details about the excessive load the server was experiencing
becasue of our site, no detail about where the problem could lie (too many sql
queries? too many hits? heavy php proccesses? ecc. ecc.) so as to understand
better if this could happen again and possibly how to solve the the problem.



All in all this leaves you with a scary impression: it just happened one time
but it could happen anytime not knowing why it happened (and why it stop
happening!).



Having said that I still think hostgator provide a good service (that needs
improving though) and can confirm what I wrote in previous review.



Click Here to go to hostican website.


We would indeed be very happy if you showed some appreciation for what we have written here on console commands source. A referral to others will suffice as appreciation.
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